Everything You Need for World-Class Support
Powerful features designed to help your team deliver exceptional customer support in any language.
Real-Time Translation
Customers write in any language, agents see it translated. Responses are automatically translated back. Support 100+ languages seamlessly.
AI Agent Mode
Full automation with intelligent AI agents. Handle common queries, route complex issues, and provide 24/7 support without human intervention.
Unified Inbox
All channels in one place. Email, live chat, social media, WhatsApp, and SMS - manage everything from a single, powerful dashboard.
Instant Responses
AI-powered suggested responses and smart templates. Reduce response time by 80% while maintaining personalized, high-quality support.
Advanced Analytics
Track CSAT, response times, resolution rates, and agent performance. Make data-driven decisions to improve your support quality.
Enterprise Security
SOC 2 compliant, end-to-end encryption, GDPR ready. Your customer data is protected with bank-level security standards.
See the Magic in Action
Watch how VexiHelp bridges the language gap between customers and agents in real-time.
"Bonjour, je n'arrive pas a acceder a mon compte. Pouvez-vous m'aider?"
"Hello, I cannot access my account. Can you help me?"
"Hi Marie! I'd be happy to help. Let me reset your password."
"Bonjour Marie ! Je serais ravi de vous aider. Permettez-moi de reinitialiser votre mot de passe."
One Inbox, Every Channel
Meet your customers where they are. Email, chat, social, WhatsApp, SMS - all in one unified inbox.
Convert emails to tickets automatically with smart routing and priority detection.
Ticketing
Powerful ticketing system with SLA management, escalation rules, and custom workflows.
Live Chat
Real-time chat widget for your website with typing indicators and file sharing.
Social Media
Facebook, Instagram, Twitter DMs - respond to all social channels from one place.
Official WhatsApp Business API integration. Rich messages, templates, and automation.
SMS
Two-way SMS support for customers who prefer text messaging. Global coverage.
Simple Setup, Powerful Results
Get started in minutes, not days. Our AI handles the complexity so you can focus on your customers.
Customer Sends Message
A French customer sends a support request in French via any channel - email, chat, WhatsApp, or social media.
Instant Translation
VexiHelp instantly translates the message to your agent's preferred language. Context and tone are preserved.
Agent Responds
Your agent responds in English (or their language). The customer receives the response in French. Seamless!
Let AI Handle the Routine Stuff
Our AI agent can handle up to 80% of common support queries automatically. It understands your products, follows your policies, and speaks every language your customers do.
Smart Responses
AI understands context and generates accurate, helpful responses.
24/7 Availability
Never miss a customer query. AI agents work around the clock.
Continuous Learning
Gets smarter over time by learning from your team's best responses.
Instant Escalation
Complex issues are seamlessly handed off to human agents.
Connect Your Favorite Tools
Seamlessly integrate with your e-commerce platform and automation tools.
Shopify
Deep integration with Shopify. Access order data, process refunds, and track shipments directly from support tickets.
- Order lookup
- Refund processing
- Shipping tracking
- Customer history
WooCommerce
Connect your WooCommerce store. View orders, manage subscriptions, and handle returns without leaving VexiHelp.
- Order management
- Product info
- Subscription handling
- Return processing
n8n
Powerful workflow automation with n8n. Connect to 400+ apps and create custom automations for your support processes.
- Custom workflows
- 400+ integrations
- Webhook triggers
- Data sync
Loved by Support Teams Worldwide
See what our customers have to say about transforming their support with VexiHelp.
"VexiHelp transformed our support. We now handle 3x more tickets with the same team size. The AI translation is incredibly accurate."
"Our CSAT scores jumped 40% after switching to VexiHelp. Customers love getting responses in their native language within minutes."
"The Shopify integration is a game-changer. Agents can process refunds and check orders without switching tabs. Huge time saver."